Frequently Asked Questions

Please read our FAQ before sending us a message.

How do i place an Order ?

Step 1. Search for the medication you need.
Step 2. Click on the ‘Add To Cart’ button for your desired medication.
Step 3. Click on ‘Continue Checkout’ to purchase your medication or repeat steps 1 & 2 to add another medication to your order.
You will receive an email to confirm your order and also a email to confirm your order has shipped.

Note: You can also continue as a guest.

How am i sure this site is legit?

We are very legit that is why we are called the best online pharmacy by our frequent clients.

For the purpose of legitimate evidence we make it possible for our new customers to have their package put on transit and all shipping information and tracking given to you, after you made confirmation of this after which you can now provide us with payment details and reference for cash pick up to be done so feel free making and order with us.


How do we ensure your privacy?
Medical Stores Online is committed to preserving your medical and personal information privacy. All data we receive is legally protected under doctor-patient privilege laws. Our online ordering system is using the latest Secured Encryption Technologies and all personal and credit card information will be submitted using highest levels of technical security with all reasonable precautions. Our system also has safeguards in place to protect against credit card fraud. Individuals attempting the fraudulent use credit cards will be reported immediately.
Refund Policy
Due to federal and local laws we can not receive medication back after they were shipped – if in the unlikely event your order did not arrive or was lost – we will issue an immediate refund or send another parcel as per your request.

Once you receive your medications, we will only provide a refund if the product is faulty, damaged during shipping, or expired. If there are any problems with your order please notify us within one week of receipt at Your claim will be carefully studied and appropriate steps will be taken immediately to avoid similar problems in the future.

If you feel you are entitled to a refund, please notify us directly instead of contacting your credit card company. We can not offer a refund if you first make a claim directly with your credit card company.

We will only provide a refund for complaints received within 60 days from the date of the shipment.

Delivery process
  • All orders within USA,CANADA,UK,AND Europe are shipped within 12 hours – 3 days maximum.
  • While all international orders takes 3 to 7 days maximum.
Why does Medical Online Pharmacy do not require a prescription?

Medical Online Pharmacy ships from a jurisdiction that does not require a prescription. All medications are genuine and approved for sale in the jurisdiction

Send us an email

    Salt Lake City, UT, United States